EasyDent questions & answers

Dental software designed by dentists, with features for billing, scheduling, treatment plans, and more
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Question by Jebran
262 views
August 7, 2017

I am receiving "Transport stream parsing code#-1". How to resolve this issue?

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Answer by Robert Polubinski

I've searched the web and used all the available details, but didn't find anything related to the error you've been receiving. However, I do recommend checking the Technical Notes section on their official website to read more about the way the software needs to be configured.


The PDF files contain instructions for all the available operations in the software. Make sure that you have a PDF reader installed as well.

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Question by Alex O.
289 views
November 16, 2016

Hello,


My name is Alex O and my question is to know if there is a way through the software to make a template using all 9 ortho pictures as one image? Please let me know. Thank you!

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Answer by Alex Urbach

I couldn't find the exact practice for this inquiry, but there are tutorial videos available where you can check how the software works and what are its features. Use the link posted below to reach the training videos categories. Click on each category to get the links to various features.

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Answer by Sean Hill

There is a very comprehensive user guide available for download. You can use it to learn how to configure the DB server for this application. There are also details on how to configure it to avoid disconnection.


Use the link to access the PDF file: http://www.ezdent.com/technote/EasyDentManual.pdf


Note: A compatible PDF reader is necessary in order to open the file.

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Question by Guest
2K views
October 21, 2015

We just switched to Windows 10 and were told that EasyDent 4 Viewer was not compatible and would like to know if there is something we can do to make it compatible?

Stephen Prastman
Answer by Stephen Prastman

Ignore the compatibility issue and right click the setup package then go to Properties > Compatibility. Choose a Windows version that you know it's compatible and then tick the tick the Run as Administrator. Install the application and then download the UPDATE module that enhances the program using the link below.


Update program: http://www.ezdent.com/updates/EZDENTUP.exe


Secondly, contact the developers for support because I can't install the application since I need the password to install it: http://www.ezdent.com/Support.htm

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Question by John
645 views
November 28, 2015
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Answer by Robert Polubinski

The viewer will only let you access the data and view it without the option of modifying it. This operation can be done in the main software and luckily, there is an application for that.


Access the PDF file to see what are the allowed operations for EasyDent: http://www.ezdent.com/technote/EasyDentManual.pdf

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